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Refunds & Cancellation Policy
Career counselling and assessment services involve dedicated professional time, personalised preparation, assessment access, and individual guidance.
Please review the service details carefully and clarify any questions before making a payment.
Refund Policy
Payments made for career counselling, assessments and related services are non-refundable once the service has been booked and the work, preparation or assessment access has commenced.
Rescheduling Policy
If you need to reschedule an appointment, please communicate your request in advance. Rescheduling is subject to availability and the terms communicated at the time of booking.
Client Commitment
Clients are expected to participate actively, provide accurate information, and attend scheduled sessions punctually. The effectiveness of counselling depends on mutual commitment and participation.
By booking a service, clients acknowledge that they have reviewed and accepted these terms.